Legal
Terms of service
The terms under which SpeakMany provides live translation at your event. Short, because the arrangement is simple.
Last updated: 7 September 2026
What we provide
SpeakMany is a service. For an agreed event, we bring the equipment,
configure it for your languages, set up alongside your AV team, and operate
the system for the duration. We are not licensing you software and you are
not installing anything.
What we need from you
- A clean audio feed from the room's mixer. This is the
single biggest factor in quality, and we cannot substitute for it.
- Access to the venue in time to set up and test with
your AV crew.
- Network access for attendee phones, or agreement to
use our relay if the venue network is unsuitable.
- Names, terms and acronyms in advance, so we can load
them into the event glossary.
What the service does and does not guarantee
Automatic speech recognition and machine translation are not perfect, and
quality varies by language, by speaker and above all by audio quality. We do
not warrant that output will be free of errors.
SpeakMany is not a substitute for a human interpreter.
For legal proceedings, medical consent, contract negotiation or anything
where a misunderstanding carries real cost, engage a qualified interpreter.
We will tell you when we think that is the right call.
Booking and cancellation
Bookings are confirmed in writing with a scope, a date and a fee. Terms
for deposits, changes and cancellation are set out in that confirmation
rather than here, because they vary with the size and timing of the event.
Confidentiality
We treat everything said at your event as confidential. Our staff do not
discuss or reproduce it. Transcripts are handed to you and removed from our
equipment as described in our privacy notice.
Liability
Our liability in connection with an event is limited to the fee paid for
that event. We are not liable for indirect or consequential loss. Nothing
here limits liability that cannot be limited by law.
Questions
Anything unclear, ask before you book: contact us.